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Published:Mon, 23 Sep 2024 22:51:00 GMTApply:https://remotive.com/remote-jobs/design/senior-ux-researcher-1938447
Position: Senior UX Researcher at Super.com
Company Overview:
Super.com is a company dedicated to maximizing the lives of our customers and employees by providing top-notch fintech and travel experiences. We believe in unlocking potential, celebrating learning, and making a positive impact through our work. Our focus on employee growth and satisfaction sets us apart from other fast-paced tech companies.
Team Overview:
The product design team’s goal is to create a cohesive and engaging Super.com app that guides users through our offerings. Research plays a vital role in informing our design decisions, ensuring a balance between user needs and business objectives. With a relatively new app, there is ample opportunity to design new features and improve overall product quality.
Role Summary:
As a Senior UX Researcher at Super.com, you will lead the charge in understanding and advocating for our users’ evolving needs, behaviors, and motivations. You will oversee research initiatives and collaborate with cross-functional teams to translate insights into actionable recommendations that drive product innovation and user satisfaction.
Key Responsibilities:
– Lead and manage end-to-end UX research projects, including planning, conducting, synthesizing, and presenting findings.
– Design and execute both qualitative and quantitative research methods, such as user interviews, usability testing, surveys, and contextual inquiries.
– Collaborate with product managers, designers, engineers, and other UX researchers to prioritize research opportunities in a fast-paced, ever-changing environment.
– Incorporate technical and business requirements into research to align with business priorities.
– Champion user-centered design principles and stay updated on the latest UX research trends, tools, and methodologies.
– Mentor and guide junior UX researchers to elevate the quality of research for the entire team.
– Communicate research findings to diverse audiences through written reports and presentations.
Qualifications:
– Bachelor’s or Master’s degree in Human-Computer Interaction (HCI), Psychology, Anthropology, or a related field.
– 5+ years of experience in UX research with a strong portfolio showcasing various research methodologies and their impact.
– Data-driven with a proven ability to lead complex research projects and deliver actionable insights.
– Strong analytical skills and the ability to synthesize data from multiple sources into clear recommendations.
– Experience with statistical analysis software and proficiency in UX research tools (e.g., UserTesting, Qualtrics).
– Excellent communication and presentation skills, able to convey complex research findings to technical and non-technical audiences.
– Comfortable working in a fast-paced, ever-changing environment and managing multiple work-streams.
– Passion for understanding user needs and a deep empathy for user experiences.
– Previous experience managing and mentoring other researchers.
Equal Opportunity Employer:
Super.com is an equal opportunity employer, and we value diversity in our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Accommodations are available for candidates participating in the selection process, and we encourage candidates to notify our Talent Acquisition Partner if needed.Apply link
