Published: Wed, 09 Oct 2024 10:50:44 GMT
Apply: https://remotive.com/remote-jobs/software-dev/associate-systems-engineer-1942332
Position: Associate Systems Engineer
Company Description:
Join a dynamic team dedicated to revolutionizing the world of design.
Greetings! Thank you for your interest in our company. We understand that job hunting can be time-consuming, so we’ll get straight to the point.
Location and Work Arrangements:
Our main campus is located in Sydney, Australia. However, we also have an active office in Manila, Philippines, where many of our team members are based. Whether you prefer to work in the office, from home, or a combination of both, our company culture empowers you to excel.
Job Description:
About the Role:
We are currently looking for a highly skilled Associate Systems Engineer to join our team. As part of the Access Management team, your main responsibility will be to provide our team members with top-notch Access Management services.
Key Responsibilities:
– Serve as the first point of contact for all Access Management tickets raised in our IT Service Desk.
– Deliver exceptional customer service while adhering to SLAs.
– Configure Access Management controls for new and existing third-party SaaS systems, including SSO, authentication, authorization, role-based access, identity lifecycle, and user access reviews.
– Create clear and comprehensive documentation and share knowledge with the team.
– Collaborate with the team to escalate problems to the appropriate staff.
Qualifications:
The ideal candidate will possess the following qualifications:
– Excellent communication skills.
– Ability to manage multiple tasks and priorities effectively.
– At least 2 years of experience in technical support.
– Experience with identity lifecycle management, authentication, access control, and access requests.
– Familiarity with Okta or other IdPs for day-to-day ticket management.
Beneficial Experience (not required, but helpful):
– Experience configuring identity and access management (IAM) tools such as SSO and MFA.
– Data-driven approach to identify trends and problem areas.
– Technical knowledge of app integration protocols like SCIM, SAML, and OIDC.
If you are a highly motivated individual with a passion for Access Management and delivering exceptional service, and are ready to transition from support to an engineering-focused role, we encourage you to apply for this exciting opportunity.
Additional Information:
About the Team:
The Information Technology Group is committed to providing world-class technology and service to enhance the potential of every employee. The group is composed of three sub-groups: Business Platform, Technology Experience, and IT Platform.
The Access Management team is a crucial part of the IT Platform sub-group. Our team strives to innovate the foundational infrastructure of our Access Management technology to provide a secure and seamless experience for all employees. This infrastructure supports identity lifecycle management, SaaS onboarding and offboarding, authentication, access control and authorization, user access reviews, and access requests.
We are looking for someone to help us continue our investment in scalable Identity & Access systems and beyond.
What’s in it for You?
At Canva, we are driven by our big goals, but we also weave moments of magic, connection, and fun into our work culture. We also offer various benefits to support your success in and out of the workplace.
Additional Information:
At Canva, we value your skills, experience, and passion, as well as your ability to contribute to our company and culture. We encourage you to share your preferred pronouns and any reasonable accommodations you may need during the interview process.
We welcome individuals from all backgrounds and with various skills, so even if you don’t feel like your qualifications match the listed requirements, we still want to hear from you! Please note that all interviews will be conducted virtually. Apply link
