Published: Mon, 14 Oct 2024 14:51:21 GMT
Position: Senior CRM Analytics Analyst, Remote
Company: Ultra Mobile
Location: United States
About the Role:
Ultra Mobile, a leading telecommunications company, is seeking a talented Senior CRM Analytics Analyst to join our Marketing Team. Reporting to the Manager of Retention & CRM Insights, this newly created role will be responsible for reporting maintenance, automation, and providing strategic insights. The ideal candidate is organized and innovative, with a strong background in measurement, reporting, and automation. In this role, you will oversee marketing analysis across programs, campaigns, segments, and channels, while monitoring trends to make strategic recommendations.
Key Responsibilities:
– Analyze the performance of marketing strategies and other data sets to drive optimizations
– Deliver innovative and data-driven marketing insights to inform integrated approaches
– Maintain and enhance measurement frameworks and KPIs to demonstrate the success of marketing tactics
– Drive organizational alignment and adoption of customer data metrics and marketing attribution methodologies
– Regularly deliver reports that interpret analytics and provide meaningful insights and actionable recommendations
– Maintain and improve upon full-funnel customer journey analytics
– Present arguments, insights, and recommendations to marketing leaders
– Collaborate with technical and business teams to build key deliverables and provide an integrated point of view
– Utilize technical skills in data querying, exploration, and analysis through various platforms and technologies
Qualifications:
– 3-5 years of relevant experience in CRM, eCommerce, and/or Digital Analytics
– Strong experience with data visualization platforms, such as Google Data Studio, Tableau, Excel, or PowerBI
– Bachelor’s degree required, advanced degree preferred
– Passion for learning, problem-solving, and leveraging data for integrated marketing campaigns
– Understanding of marketing funnels and ability to align campaign strategies with customer journeys
– Strategic problem solver with a big picture orientation
– Strong initiative and curiosity for process improvement
– Highly organized with great attention to detail
– Ability to work independently in a fast-paced environment
– Excellent written and verbal communication skills
– Experience managing multiple analytics projects and work streams
– Enthusiasm for working within a dynamic organization
About Ultra Mobile:
Ultra Mobile is a telecommunications company that connects people to what’s most important in their lives: easily, affordably, and reliably. We are committed to being California’s preeminent destination employer and offer competitive salary, benefits, family leave, and vacation packages. We believe in investing in our employees and their personal and professional growth. Our values include ownership, action bias, embracing adventure, and inventing and simplifying. We also offer a $1,000 referral bonus for successful hires.
Equal Employment Opportunity:
Ultra Mobile is committed to equal employment opportunities for all individuals regardless of race, color, genetic information, religion, sex, sexual orientation, gender identity, national origin, age, marital status, or protected veteran status. We believe in an inclusive workplace where employees excel based on personal merit, qualification, experience, ability, and job performance.
Starting Salary and Benefits:
In compliance with the Equal Pay for Equal Work Act, the starting salary for this role ranges from $90,000 to $110,000, based on factors such as skill set, experience, and location. We also offer a variety of benefits, including health, disability insurance, 401(k), flexible spending accounts, EAP, education reimbursement, parental leave, unlimited vacation, bonuses, and company-paid holidays. Please reach out to our recruitment team for more information.
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