Published: Fri, 01 Nov 2024 18:51:09 GMT
Senior Manager, Analytics – Product & Revenue
Spring Health is a leading provider of mental health services with a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver personalized care, including therapy, coaching, and medication, to individuals in need.
We are proud to partner with over 450 companies, from startups to multinational Fortune 500 corporations, and serve a total of 10 million people. Our clients include well-known brands such as Microsoft, Target, J.P. Morgan Chase, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we have been able to generate a net positive ROI for employers, and we are the only company in our category to earn external validation of net savings for customers.
To continue shaping our embedded analyst program at Spring Health, we are seeking a new leader for our business intelligence (BI) organization. In this player-coach role, you will collaborate closely with the billing team to streamline processes, improve reporting, and drive revenue collection. You will also manage a team of five embedded analysts across various product teams, marketing, revenue operations, and finance. This is an opportunity to shape the integration of our embedded analyst team with our product teams and partner with other data science and analytics engineering teams.
Responsibilities:
[IC] Work with the billing team to understand their data needs and pain points, and design a revised data infrastructure to address these issues.
[IC] Collaborate with the core BI and data engineering teams to implement the revised data infrastructure using dbt.
[IC] Use the revised data infrastructure to create tools, analyses, and dashboards to track claims metrics, assess payer trends, and improve efficiency in the billing process.
[IC] Enhance data visibility and automate manual steps in billing processes to reduce days sales outstanding and improve revenue collection.
[MGMT] Manage and mentor a team of five embedded analysts across various product and business areas, including marketing, revenue operations, and finance.
[MGMT] Work with the director of business intelligence to refine the embedded analyst program and develop skills and expertise in product analytics.
Qualifications:
– Passion for our mission to make mental healthcare accessible to everyone, everywhere.
– 10+ years of experience in data, data visualization, and dashboarding tools.
– 2+ years of experience managing and mentoring a team of data analysts.
– Experience working with product teams to understand usage data and inform feature development.
– Expertise in SQL and experience scaling dbt models.
– Proficiency in Looker or similar data visualization tools for creating data models and dashboards.
– Strong user empathy and ability to understand stakeholder needs.
– Focus on impact and delivering value for stakeholders.
– Exceptional communication skills, including working with executive level team members.
– Humility, motivation, and ability to thrive in a fast-paced environment.
– Ability to proactively manage priorities and dependencies.
– Passion for problem-solving and learning new approaches.
– Ability to prioritize tasks and help team members do the same.
Success in this role:
– Reduce time spent on manual data pulling and provide tools to help the billing team meet their KPIs.
– Grow and mentor the team of analysts, increasing their impact on their respective teams.
– Manage the team effectively, focusing on technical and soft skills development.
– Prioritize tasks to maximize impact.
– Develop and maintain strong relationships with stakeholders.
Benefits:
– Competitive total rewards package, including stock options and benefits.
– Flexible work arrangements, with 66% of team members working fully remote.
– Focus Fridays and Focus Weeks to minimize distractions and prioritize important work.
– Professional development reimbursement and $200 per year donation matching.
– Yearly allotment of no-cost visits to our network of therapists, coaches, and medication management providers for you and your dependents.
– 10 allocated sick days per year.
– Flexible paid time off and 12 paid holidays.
– Access to on-demand virtual wellbeing coaching and budget management through Gympass.
– 4-4.5 months of fully paid parental leave.
– Sponsored access to child and elder care.
– Fertility care support and reimbursement.
– Incentive pay and equity opportunities.
– Employer sponsored 401(k) match.
– Four-week sabbatical leave after four years of employment.
– Culture focused on accountability, transparency, and learning and growing at an accelerated pace.
Equal Opportunity Employer:
Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is committed to providing reasonable accommodations for individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.
Diversity and Inclusion:
At Spring Health, we are dedicated to building a diverse, inclusive, and authentic workplace. We use a balanced candidate slate in our interviews to ensure intentional and equitable hiring practices. This approach guarantees that our pool of qualified candidates includes individuals who are underrepresented in our organization at all levels. We report quarterly on this key performance indicator (KPI) to maintain accountability.
Ready to make an impact on mental healthcare and join a winning team? Learn more about our values and culture at Spring Health: Our Values.
Privacy Policy:
Our privacy policy can be found here: https://springhealth.com/privacy-policy/ Apply link
