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Senior Backend Engineer – Multiproduct


Published: Sat, 02 Nov 2024 20:49:03 GMT

and a member of our leadership team

If you have a disability or special need that requires accommodation, please let us know by responding to the appropriate questions in the application****

Position: Senior Backend Engineer – Multiproduct

Company: Customer.io

Location: Remote, North/South America time zones

Salary: $160,000 – $184,000 USD (or equivalent in local currency)

Benefits: Unlimited PTO, 16 weeks paid parental leave, 100% paid insurance premiums, 401k retirement matching, healthy lifestyle budget, remote work stipend, co-working space reimbursement, professional education budget, home office budget, one month sabbatical after five years, opportunities for in-person meetings with team members

About the role:
Customer.io is seeking a collaborative Senior Backend Engineer to join our growing Engineering team. We are looking for someone who loves solving interesting puzzles and is excited to help us build a scalable platform that our customers love. As a member of our small, remote-first team, you will have the opportunity to grow and refine your skills while making a significant impact. Our team members have diverse backgrounds, bringing unique perspectives and expertise to our work. We believe that embracing this diversity is the key to our success as a collaborative team.

As a distributed company, we value diversity and offer flexibility and freedom to work from anywhere in the world on a schedule that fits your family and your life.

Key responsibilities:
– Model and mentor writing well-architected, well-tested, and easy-to-understand services in Go that help our customers easily send timely and relevant messages at scale.
– Apply your unique perspective to define and build the next generation of features and infrastructure needed to help our customers and company thrive.
– Collaborate with our tech support teams to diagnose operational issues and help our customers achieve their goals with our product.
– Take an active role in a friendly, supportive team that encourages personal and professional growth.
– Mentor coworkers through code review, pair programming, team collaboration, and training to improve our collective knowledge and best practices.

Qualifications:
– 7+ years of relevant experience.
– Track record of delivering performant and scalable distributed applications on cloud infrastructure in Golang.
– Collaborative mindset with excellent communication skills and a desire to make great decisions in an empathetic and respectful way.
– Experience working with customers and applying a deep understanding of their needs to produce timely solutions to real-world problems.
– Solid understanding of scalability problems and experience building performant distributed applications on cloud infrastructure.
– Comfortable working in UNIX environments and applying modern collaborative development practices.
– Experience working with RDB systems, preferably MySQL.
– Ability to deliver high-quality solutions quickly and independently.
– Experience working within a distributed company preferred.

About Customer.io:
Customer.io’s mission is to power automated communication that people like to receive. Over 7,100 internet businesses use our platform to manage, send, and track the performance of emails, SMS, push notifications, and in-app messages. Our unique approach uses behavioral data to increase relevance and effectiveness. We are a team of passionate individuals with diverse backgrounds, committed to building an inclusive team culture and expanding our global impact.

How to apply:
To apply, please click the link below and explain why you are interested in the position. We plan to respond to all applicants with a status update about their application. Our hiring process includes a 30-minute video call with a Recruiter, a 60-minute Technical Interview with two members of our engineering team, a Take Home Assignment, a 60-minute Assignment Review Call with two members of our engineering team, and a Final Interview with the Hiring Manager and a member of our leadership team.

If you have a disability or special need that requires accommodation, please let us know in your application.

Customer.io is committed to promoting diversity and inclusion in the tech industry and uses our influence to increase inclusion and equity. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.

Join us! Check out our careers page for more information about why you should come work with us. We are passionate about our core values of Empathy, Transparency, Responsibility, and Awkwardness and are looking for new coworkers to share and build that passion.
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