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Business Intelligence Analyst


Published: Sat, 16 Nov 2024 14:51:06 GMT

Zipline, a leading company on a mission to revolutionize the transportation of goods, is seeking a talented Business Intelligence Analyst to join our team. Our goal is to solve the world’s most pressing access challenges by building and operating the first instant delivery and logistics system that serves all humans, regardless of location. From powering life-saving blood delivery in Rwanda to providing on-demand home delivery for Walmart, we are transforming the way goods move for businesses, governments, and consumers. With our complex technology and simple concept of zero-emission teleportation service, we are changing the world for the better.

As a Business Intelligence Analyst for Zipline, you will play a crucial role in the Sales and Partnerships team by leading the data function. You will focus on the Zipline Africa business and use your skills and motivation to create compelling narratives that drive growth and awareness. You will work closely with sales and marketing colleagues to uncover trends, optimize business processes, and develop data-driven strategies. We are looking for a candidate who has experience in fast-paced organizations and can effectively communicate with both technical and non-technical audiences.

Key Responsibilities:

– Develop data-driven solutions such as monitoring dashboards, early warning tools, and demand forecasting to grow Zipline’s offering and increase business stickiness.
– Collaborate with business leaders to extract insights from operational and customer data and create compelling narratives for diverse audiences.
– Analyze and visualize data, develop and maintain dashboards and reports, and track key performance metrics for the Africa business unit.
– Identify trends and patterns to uncover growth opportunities and optimize strategies.
– Design and implement data workflows to provide clear insights into the business and inform decision-making.
– Work cross-functionally to ensure data consistency and accuracy and continuously improve data collection methods and analysis techniques.

Requirements:

– 5+ years of experience in data analysis, preferably in a sales or customer success environment.
– Strong proficiency in data visualization using tools like Mode, Tableau, Power BI, or Matplotlib.
– Experience writing SQL queries, optimizing them for performance, and managing database security.
– Hands-on experience with Snowflake’s cloud data platform.
– Excellent problem-solving and analytical skills.
– Strong communication skills with the ability to present complex data in a clear, concise manner.
– Ability to work independently and manage multiple projects simultaneously.
– Inherent self-motivation, adaptability, and creativity.

Preferred Qualifications:

– Knowledge and experience in GIS and spatial analysis.
– Knowledge of optimization and predictive modeling techniques.
– Experience with statistical software such as R or Stata.
– Experience with Python and libraries commonly used for data analysis.

Location: Ghana, Nigeria, Kenya, Rwanda, Côte d’Ivoire, California, USA, or Remote.

Zipline is an equal opportunity employer and values diversity. We welcome applications from individuals who are traditionally underrepresented in tech. If you are interested in this position but not sure if you are the perfect fit, please apply. We value diversity and are committed to creating an inclusive environment for all employees.
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