Published: Sun, 17 Nov 2024 16:50:55 GMT
Position: Director of Product Design
Company Description:
A Place for Mom is the leading online resource connecting families searching for senior care with a team of expert advisors providing personalized solutions. With a mission to enable caregivers to make the best senior care decisions, A Place for Mom helps hundreds of thousands of families every year across various care options including home care, independent living, memory care, assisted living, and more. As a family business established in 2000, A Place for Mom values diversity, equity, and inclusion within its company culture.
Our Values:
– Mission Over Me: We prioritize helping caregivers and their senior loved ones with empathy.
– Do Hard Things: We embrace challenging problems as opportunities for growth.
– Drive Outcomes as a Team: We take ownership of our work while collaborating with our team.
– Win The Right Way: We uphold organizational integrity in all aspects of our work.
– Embrace Change: We constantly innovate and evolve.
Job Description:
A Place for Mom is seeking an experienced and dynamic leader to join our team as the Director of Product Design. In this role, you will guide and develop our talented designers to elevate our digital experiences and drive growth for the company. We are looking for a visionary UX/UI Design Lead who thrives in a dynamic environment and is dedicated to user-centered design. This position is ideal for a creative leader who can balance strategic oversight with hands-on work, inspire a team, and foster cross-functional collaboration across stakeholders and product lines. Reporting to the Chief Product Officer (CPO), you will partner with product leads to formulate a long-term product strategy and vision that aligns with our business priorities and goals.
Who You Are:
The ideal candidate for this role is a visionary design leader with a strong user-centered mindset, who excels in a collaborative environment. You have a proven track record of balancing high-level strategy with hands-on work, and you bring both creativity and analytical skills to solve complex design challenges. With exceptional communication and project management skills, you can oversee design projects across multiple product lines and align cross-functional teams around a cohesive design vision. Your leadership style is centered on empowering and mentoring others, creating growth opportunities for team members, and fostering a supportive, innovative design culture. If you are passionate about driving impactful user experiences, managing creative agencies, and shaping long-term product strategy, we want to hear from you.
What You Will Do:
– Lead UX/UI Strategy and Vision Across Product Lines: Define the overall design vision and strategy for our suite of products. Establish a high-level direction for UX and UI elements to create a cohesive user experience across platforms.
– Design System Creation and Management: Develop and maintain a scalable design system to ensure consistency across all touchpoints. Collaborate with engineers, product teams, and marketing to implement and refine system components that support product goals.
– Project Management Across All Product Lines: Oversee and manage design projects across all products, ensuring each meets quality standards and aligns with the strategic vision. Balance high-level design thinking with the ability to dive into project specifics as needed.
– User Research and Testing: Oversee and conduct research to understand user needs, motivations, and behaviors across product lines. Utilize insights to inform design decisions and continuously improve the user experience. Facilitate user testing, gather feedback, and iterate on designs to meet both business and user goals.
– Cross-Functional Collaboration: Work closely with product managers, engineers, marketing, and other stakeholders to ensure design requirements align with technical and business constraints. Advocate for the user at every stage, balancing user needs with strategic objectives.
– Prototype Development: Guide the team in creating wireframes, interactive prototypes, and high-fidelity mockups. Take a hands-on approach in key projects to develop prototypes that capture complex interactions.
– Mentorship and Team Development: Lead a team of 2-3 designers, providing guidance, mentorship, and growth opportunities for each team member. Foster a collaborative and supportive design culture where team members can develop professionally.
– Creative Agency Management: Manage relationships with external creative and design agencies (where appropriate) to support the CPO and product leads in developing a long-term product strategy and vision.
– Quality Control: Maintain high standards for design quality and oversee final implementation to ensure a polished and consistent user experience. Conduct regular reviews and provide feedback to ensure deliverables meet quality benchmarks.
– Stakeholder Communication and Advocacy: Present design concepts and articulate design rationale to executive stakeholders, securing alignment and support for the design vision. Act as an advocate for design within the organization, emphasizing the importance of user-centered design.
– Trend Awareness and Innovation: Stay updated on emerging trends, tools, and standards in UX and UI design. Bring fresh ideas and an innovative approach to the team, ensuring our design practices and solutions remain competitive.
Qualifications:
– Bachelor’s degree in Design, Human-Computer Interaction (HCI), or a related field.
– 7+ years of experience in UX/UI design, with at least 3 years in a leadership role.
– Experience leading design projects across multiple product lines, with preference for experience in two-sided marketplace organizations.
– Proficiency in design tools such as Sketch, Figma, InVision, Adobe Creative Suite, and prototyping tools.
– Experience managing creative agencies and collaborating with senior product leadership.
– Proven experience creating and maintaining design systems.
– Strong portfolio showcasing expertise in UX/UI design across various platforms.
Additional Information:
Compensation:
– Base Salary: $155,000 to $165,000 + 30% Bonus.
– Benefits: 401(k) with match, dental insurance, health insurance, vision insurance, and paid time off.
– All information will be kept confidential according to EEO guidelines.
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