Published: Thu, 21 Nov 2024 14:51:31 GMT
Research Analyst at Experience.com
Experience.com is a leading Experience Management Platform (XMP) that empowers businesses of all sizes to turn customer and employee experiences into social proof, driving growth and bottom line. We are looking for a detail-oriented and proactive Research Analyst to join our ETL team. This is a full-time, remote position based in India.
Position Summary:
As a Research Analyst, you will support our data acquisition team by building and maintaining source lists across various industry verticals. This role requires extensive web research, data analysis, and collaboration with the team to enhance data collection and normalization processes. The ideal candidate will have a proven ability to plan, track, and coordinate with cross-functional teams to ensure timely and efficient project delivery.
Key Responsibilities:
– Perform extensive web research using appropriate keywords to identify relevant and high-quality sources for bulk data collection.
– Evaluate and analyze metadata from various sources to determine data quality and suitability.
– Collaborate with the team to provide insights for crawler development and data normalization processes.
– Assist in developing data models based on metadata availability across different industries.
– Conduct thorough online research using search engines to gather information about businesses, organizations, and individuals.
– Identify and collect contact information, such as job titles, email addresses, and phone numbers, for targeted business entities.
– Utilize platforms like LinkedIn, Google, and other online databases for industry, sector, or personnel research.
– Continuously explore innovative ways to expand and update data sources and leads.
Qualifications:
– Bachelor’s degree in any discipline.
– Minimum of 2 years of experience in a similar role, such as research, data collection, or lead generation.
– Proven experience conducting web research and collecting data across various business categories and verticals.
– Familiarity with web research tools, techniques, and search engines.
– Proficient in using MS Office (Excel, Word) and Google Sheets for data management and reporting.
– Strong internet research skills and the ability to find and utilize diverse online resources.
– Ability to innovate and enhance search methods for better lead generation.
– Basic understanding of data modeling concepts is a plus.
– Expertise in utilizing AI tools like ChatGPT, Google Gemini, and other large language models (LLMs) to drive automation, enhance content creation, and improve decision-making processes.
– Proven ability to plan, track, and coordinate with cross-functional teams to ensure timely and efficient project delivery.
Personal Skills:
– Excellent communication and interpersonal skills.
– Ability to work well in a team environment and collaborate with peers and management.
– Self-motivated, enthusiastic, and able to adapt to different personalities and professional settings.
– Strong problem-solving skills, with the ability to independently implement and execute plans effectively.
– Detail-oriented, with a passion for continuous learning and self-improvement.
Preferred Skills (Optional):
– Experience in data scraping, data normalization, or data modeling.
– Familiarity with data analysis tools like Python, R, or SQL is a plus.
– Knowledge of industry-specific data sources or platforms (e.g., LinkedIn Sales Navigator, ZoomInfo).
About Experience.com:
Experience.com is a customer and employee experience management platform that helps businesses build their online brand and reach new customers. Our platform takes the manual work out of online brand reputation management, allowing businesses to focus on what matters most: their customers. We are a team of passionate individuals who are always looking for ways to make others around us better and create WOW experiences. Experience.com was founded in 2015 and is headquartered in San Ramon, with offices in Nashville and Chennai.
About the Company:
At Experience.com, we believe that experience is everything. We are dedicated to helping businesses of all sizes improve their customer and employee experiences by providing impactful business outcomes such as increased customer satisfaction, brand loyalty, online reputation and visibility, improved employee engagement, and compliance. Our goal is to make every experience matter more.
Company Details:
Indian Registered Name: Buyers Road India Private Limited
URL: www.experience.com Apply link
