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Business Analyst


Published: Mon, 02 Dec 2024 22:51:28 GMT

Billtrust is a “Best-In-Class” software provider that helps businesses accelerate invoice-to-cash. We provide a flexible, automated, cloud-based product portfolio that meets diverse buyer requirements and speeds cash application through tailored invoice delivery, secure multi-channel payment enablement, and intelligent matching and payment posting. Backed by Goldman Sachs, Riverwood Capital & Bain Capital, Billtrust is headquartered in Lawrenceville, NJ

Position: Business Analyst

Location: [Insert location here]

Salary Range: $80,000 – $110,000 annually

About the Company:

Billtrust is a leading B2B order-to-cash software and digital payments provider. We help businesses control costs, accelerate cash flow, and improve customer satisfaction. Our flexible, automated, cloud-based product portfolio meets diverse buyer requirements and speeds up cash application through tailored invoice delivery, secure multi-channel payment enablement, and intelligent matching and payment posting. With over 2,600 global customers and more than $1 trillion invoice dollars processed, Billtrust delivers business value through deep industry expertise and a culture relentlessly focused on delivering meaningful customer outcomes.

Position Overview:

As a Business Analyst, you will play a key role in documenting functional requirements, technical specifications, and template documentation designs for our customers’ business needs. You will bring expertise in product knowledge and feature/functionality to provide guidance to customers on the best user experience for their business requirements. You will also be responsible for reviewing complex data files, mapping documents, and customer requirements to provide guidance on best practices.

Key Responsibilities:

– Communicate regularly with project managers and stakeholders to provide updates on progress and alert them to any potential delays or issues
– Work closely with stakeholders to define project scope and ensure all team members and stakeholders understand the impacts and obtain necessary sign-offs
– Act as the main point of contact for the Application Support Team and other internal teams for questions and concerns related to customer requirements
– Continuously learn and stay up-to-date on Billtrust products, capabilities, and new features
– Support and analyze feasibility of presales and sales opportunities
– Recommend and make improvements to Standard Operating Procedures (SOP) and Desktop Procedures (DTP) documentation
– Collaborate with teams to ensure a shared understanding of project scope
– Provide written and oral communication expertise in gathering and documenting requirements, creating functional design specifications, and interacting with business partners and technical resources
– Communicate effectively with both technical and non-technical personnel
– Demonstrate outstanding problem-solving, analytical, and decision-making skills
– Decompose high-level information into details and provide creative solutions to complex problems
– Think outside the box and bring new ideas and improvements to the team
– Possess a Bachelor’s Degree in a relevant field or equivalent education/experience
– Have at least 3 years of experience in a Business Analyst or related role

Compensation:

The expected base salary for this position is $80,000 – $110,000 annually. Compensation may vary based on qualifications, skills, experience, competencies, and geographic location. Some roles may also be eligible for additional incentives, such as equity, commissions, or performance-based bonuses. Our Talent Acquisition team will provide further details during the interview process.

Benefits:

– Work from anywhere: You can choose to work from home, a coffee shop, or a company-paid WeWork.
– A culture that lives its values: Our values guide our decisions and actions every day.
– Flexible working hours: We support your lifestyle and focus on results.
– Open PTO: We believe in work-life balance and encourage our employees to take time off to relax and recharge.
– Sabbatical: We reward longevity and commitment with a paid leave.
– Paid parental leave: We promote parent-child bonding and gender equity.
– Opportunities for growth: We offer professional development through Employee Resource Groups, mentor-mentee programs, and leadership development programs.
– Recognition: We recognize our employees’ hard work and achievements through various reward programs.
– Benefits: Medical, dental, vision, 401(k) with company match, short-term and long-term disability, flexible spending accounts, HSA, life, cancer, and AD&D insurance.
– Minimal bureaucracy: Our entrepreneurial environment fosters ownership and accountability.

Diversity and Inclusion:

At Billtrust, we celebrate and support diversity and are committed to creating an inclusive environment for all employees. We encourage candidates to apply even if they don’t meet every single requirement, as studies have shown that women and people of color are less likely to apply to jobs unless they meet all qualifications.

Who We Are:

Billtrust is a “Best-In-Class” software provider that helps businesses accelerate invoice-to-cash. Backed by Goldman Sachs, Riverwood Capital & Bain Capital, we deliver business value through deep industry expertise and a culture relentlessly focused on delivering meaningful customer outcomes. With over 2,600 global customers and more than $1 trillion invoice dollars processed, we are headquartered in Lawrenceville, NJ.

If you are a driven, passionate individual who is looking to grow and make an impact, we encourage you to apply for this position. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. #LI-Remote
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