Published: Wed, 05 Mar 2025 18:50:37 GMT
UX Research Lead – Wrike Work Management Platform
Wrike is seeking a talented and experienced UX Research Lead to join our rapidly growing team. As the most powerful work management platform, Wrike is dedicated to bringing teams and organizations together to collaborate, create, and exceed every day. Our vision is a world where everyone is free to focus on their most purposeful work, together.
In this role, you will lead and mentor a team of UX researchers, drive the UX research practice, and inform our experience strategy. You will have the opportunity to work on high-priority and high-impact research initiatives that will help shape the future of our product design organization. We are looking for someone with a clear vision for the future of user experience and the courage to pursue innovative ideas.
As a member of our product design team, you will collaborate with 20+ full-stack product designers, 2 UX researchers, 2 UX writers, 3 Architects, 5 Managers (including this role), and a Head of Product Design. Our team is distributed across various locations in Europe, with our main hub located in Prague. We are inspired by each other, our customers, and the broader organization.
Roles and Responsibilities:
– Provide leadership, direction, and mentorship for a team of UX researchers
– Lead the UX Research cross-functional practice and guide designers, product managers, and writers in conducting impactful customer research
– Develop and deliver training programs to enhance UX research and design thinking skills for designers, product managers, and engineers
– Drive hands-on UX research for high-priority and high-impact initiatives
– Synthesize team insights to identify unmet needs and inform the company’s mission
– Provide feedback on problem and solution reviews as an active member of review sessions
– Influence and manage change by understanding business priorities and adapting communication to different audiences
– Collaborate with organizational leadership to foster a customer-centric culture and use design thinking as a framework for decision-making
Requirements:
– Experience in establishing UX research as a key contributor to business decision-making
– Proven experience leading a team of UX researchers
– Proficiency in various customer research methods
– Experience leading cross-functional activities and workshops using design thinking methods to inform product strategy and planning
– Up-to-date knowledge of human-centered design best practices
– Excellent communication skills, with the ability to distill complex ideas into clear and concise messages
Benefits of working with Wrike:
– 28 calendar days of paid vacation
– Sick leave compensation
– Life insurance plan
– Health insurance plan
– Fitness plan (800 EUR/year)
– Parental leave
– 2 volunteer days
– Full remote work option and access to on-demand co-working space
– Utility allowance (30 EUR/month, subject to taxation)
– Recruiter buddy for support during the recruitment process
Who is Wrike and our culture:
At Wrike, we are a team of innovators and problem-solvers, dedicated to solving complex work challenges. Our culture is customer-focused, collaborative, creative, and committed. We prioritize our customers in all decision-making and work together to achieve success. We value diversity of thought and encourage a creative and collaborative workplace. We are committed to personal and collective growth, and we take ownership of our work to drive transformation and success.
We offer a hybrid work mode, with employees meeting in the office 2-3 times a week to foster collaboration and quick problem-solving. Join us and become a part of our smart, dedicated, and approachable team.
If you’re interested in learning more about life at Wrike, check out our LinkedIn Life Page, Company culture page, Instagram, Wrike Engineering Team, Medium, Meetup.com, and Youtube to get a feel for our culture and values. Apply link
