Published: Tue, 01 Apr 2025 22:51:10 GMT
Position: Business Analyst at Mission Lane
Mission Lane is a rapidly growing fintech company based in the United States with a mission to provide access to credit for millions of Americans and redefine consumer credit for the better. We are seeking a highly skilled and motivated Business Analyst to join our Collections & Recoveries team.
Key Responsibilities:
– Use data-driven and customer-focused approach to shape and advance our Loss Mitigation strategy, with a focus on credit, product, and operations.
– Take ownership of solving delinquency-related challenges, uncover actionable insights, influence strategy, and drive meaningful change for both our customers and our business.
– Collaborate with industry veterans across finance, product, and software engineering to sharpen skills across credit, analytics, operations, and technology.
– Package quantitative and qualitative insights into clear, concise business cases to influence leadership and drive real outcomes.
– Leverage data, technology, and customer-back thinking to deliver key initiatives that enable our customers and our business to succeed.
– Work closely with partners across Product, Credit, Finance, Engineering, and Operations to understand current state and identify opportunities for improvement.
– Continuously analyze current business and operational data and processes to identify improvement opportunities.
– Use analytical findings to build best-in-class Collections and Recoveries capabilities in areas such as Segmentation, Offer Strategy, Contact Strategy, and Operational Infrastructure to best serve delinquent and charged-off customers in resolving their debt and improving their financial lives.
Qualifications:
– Bachelor’s degree in Business, Finance, or a related field.
– 3+ years of experience in analytics in the financial services industry.
– Hands-on experience with A/B testing.
– Proficiency in SQL for data exploration and analysis.
– Strong quantitative, analytical, problem-solving, and conceptual thinking skills.
– Passion for diving into data and uncovering insights.
– Ability to communicate complex ideas clearly and effectively.
– Strong business intuition, able to prioritize and navigate trade-offs in a fast-paced environment.
– Ownership mentality and ability to work independently.
– Excellent presentation skills and ability to turn data into compelling stories for diverse stakeholders.
– Comfortable in a dynamic, fast-paced environment.
Compensation:
– Annual full-time base salary range: $94,000 – $143,000.
– Additional compensation in the form of participation in our annual incentive program and equity, dependent on role.
– Compensation based on factors such as work experience, education, certifications, training, skills, and competencies.
– Comprehensive benefits plan, including unlimited paid time off, 401(k) match, monthly wellness stipend, health/dental/vision insurance options, disability coverage, paid parental leave, flexible spending account, life insurance, and a remote-friendly work environment.
About Mission Lane:
Mission Lane is a purpose-driven fintech company founded in December 2018, with headquarters in Richmond, Virginia. We believe everyone deserves access to credit and are committed to providing better, clearer terms and a more refined customer experience. To date, over three million consumers have chosen Mission Lane, earning high customer ratings on Credit Karma and industry-leading Net Promoter scores.
Mission Lane has raised over $600 million in equity from leading investors, including Invus Opportunities, QED Investors, LL Funds, funds affiliated with Oaktree Capital Management, and others.
Interested in learning more? Check out The Mission Lane Junction for articles on culture, credit, and community, and The Mission Lane Newsroom for media mentions.
At Mission Lane, we value diversity and foster an inclusive environment where all employees feel respected, valued, and free to be themselves. We are proud to be an equal opportunity employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity, or any other protected status. We provide reasonable accommodations to applicants who need them for medical or religious reasons, as required by law.
To apply for this position, please email your resume and cover letter to peopleops@missionlane.com. Mission Lane is not currently sponsoring new applicants for employment authorization, and we kindly ask that third-party recruiters do not apply. All employees are responsible for keeping Mission Lane informed of their primary work location within the United States, and any changes may result in adjustments to certain benefits. If you are interested in relocating to an approved state within the US, please notify People Operations at least 30 days prior to your move. Apply link
