Published: Fri, 15 Nov 2024 19:15:47 GMT
Position: Full-Time Software Engineer – Customer Solutions
Company: Discourse
Location: Americas (UTC -5 > UTC -8)
Salary: Dependent on location and experience level (range provided up front)
Benefits: Flexible schedule, 5 weeks of vacation per year, funding for co-working stipend, equity options, diverse and welcoming workplace
At Discourse, we are a global company with a 100% open source product and a team of 100 people and growing. Our mission is to transform the online community space and we currently power over 30,000 Discourse instances globally. Our list of paying customers includes Fortune 500 companies, as well as leading players in the technology, gaming, and AI industries.
We are currently seeking a Full-Time Software Engineer for our Customer Solutions team within the Americas region. We are specifically looking for candidates within the timezones of UTC -5 to UTC -8. Please note that applicants in other timezones will not be considered, even if they are willing to adjust their working hours.
As a Software Engineer at Discourse, you will be a generalist and have the opportunity to work on a variety of tasks, such as complex JavaScript features implemented in Ember.js or our Ruby on Rails API server. The majority of your work will be open source, but you will also have a focus on improving our hosting infrastructure and assisting with customer-specific implementations and migrations.
All applicants will undergo a 10-40 hour paid trial project (over 2-10 weeks) prior to joining the team. This project typically involves adding a feature to Discourse or a Discourse plugin.
Your responsibilities will include:
– Daily communication with clients to prioritize work
– Implementation and documentation of client features
– Discussion and decision-making with internal Discourse teams on core vs. client plugin features
– Maintenance of client-specific features against latest core versions
– Highlighting new critical core features to high-profile clients
– Scheduling and deploying patches and upgrades
We are looking for someone who has experience with Ruby and JavaScript, is passionate about open source, and is comfortable with public code reviews. Additionally, we value individuals who have a knack for implementing processes, technologies, and solutions in a fast-paced environment.
At Discourse, effective written communication is essential, as we use our own software for most communication. Your interactions with clients and team members will primarily be through written communication.
We value team members who are detail-oriented, proactive, organized, able to make quick decisions and communicate effectively, can work well independently and remotely, and are kind to their co-workers. We also value individuals who are highly driven with an execution focus and share our mission to make the internet a better place.
In terms of compensation and benefits, we believe in providing high-quality benefits to make our team more effective. We offer a completely flexible schedule, 5 weeks of vacation per year, funding for a co-working stipend, and more. Our Salary Framework is location and experience-based, and we are happy to provide a range up front. Additionally, all full-time employees are eligible for equity options as part of our equity incentive program.
At Discourse, we believe in creating a welcoming workplace where people from diverse backgrounds and cultures can come together to create something great. We encourage all interested individuals to apply, even if they do not meet every qualification. If you are interested in joining our team, please send an introduction about yourself and your resume to jobs@discourse.org. Apply link
