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Senior Customer Insight Analyst


Published: Thu, 21 Nov 2024 14:51:30 GMT

Position: Senior Customer Insight Analyst

Company: PrizePicks

Location: Remote (preference for Atlanta, US)

Type: Full-time

About the Company:

PrizePicks is the top platform for Daily Fantasy Sports in North America, as recognized by Inc. 5000. Our team of over 450 employees thrives in an inclusive culture that values individuals from diverse backgrounds, regardless of their level of sports fandom. We cover a diverse range of sports leagues, including the NFL, NBA, and Esports titles like League of Legends and Counter-Strike. Ready to reimagine the DFS industry together? Join us!

Job Description:

We are seeking a skilled Senior Customer Insight Analyst to join our growing team. In this data-centric role, you will provide clear, actionable insights that shape our strategy and drive explosive growth. As the in-house expert on complex data sets, you will collaborate with cross-functional teams to strengthen and expand our analytical capabilities.

Responsibilities:

– Conduct in-depth analysis of customer behavior, consumer trends, and market factors to inform long-term strategy.
– Integrate data from diverse sources to create a comprehensive, 360° view of consumers.
– Innovate in consumer analysis processes and build dashboards and reporting workflows for clear data visualization and storytelling.
– Support and accelerate mixed-method research projects within the insights team.
– Collaborate with cross-functional teams to understand their goals and proactively identify opportunities to use data to develop new insights, guide strategy, and improve business results.
– Develop a strong understanding of our business and the market landscape.

Requirements:

– 4+ years of experience in data analytics, preferably in an ecommerce, direct-to-consumer, or retail environment (entertainment or gaming experience preferred).
– Advanced degree in a highly numerate major (Econ, Stats, Data Science) or business major with relevant specialty.
– Advanced proficiency in data extraction (BigQuery, Snowflake) and manipulation (SQL, Excel modeling) and data visualization (Tableau, Looker), with knowledge of scripting languages a plus (Python, R).
– Experience working with syndicated, public, or enriched data on consumer behavior or market trends (economic, purchasing, enriched).
– A broad analytical toolbox, with a command of data manipulation, regression analysis, and predictive modeling.
– Working knowledge of data warehousing, cleaning and preparation, as well as basic ETL processes.
– Working knowledge of product analytics tools (Mixpanel, Heap) and marketing analytics tools and methodologies.
– Solid business and financial acumen.
– Ability to work independently and produce high-quality results in a fast-paced, highly ambiguous environment.
– Strong written and verbal communication skills.
– Personal or professional interest in consumer purchasing behavior, macroeconomic trends, and the impact on real money gaming or entertainment industries.

Location:

This is a remote position, but preference will be given to candidates based in Atlanta, US.

Benefits:

– Competitive compensation package.
– Company-subsidized medical, dental, & vision plans.
– 401(k) plan with company match.
– Long-term incentives and bi-annual bonus.
– Flexible PTO.
– Generous paid leave programs, including 16-week paid parental leave and disability benefits.
– Workplace flexibility and modern work schedules.
– Company-wide in-person events and team outings.
– Lifestyle enhancement program.
– Company equipment provided (Windows & Mac options).
– Annual performance reviews with opportunities for growth and career development.

Note:

Candidates must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Equal Opportunity Employer:

PrizePicks is an Equal Opportunity Employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
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