Published: Fri, 22 Nov 2024 14:50:46 GMT
Position: Senior Staff Product Designer, Core Experiences, Compliance
Company: Gusto
Location: Denver, San Francisco, New York (Remote options available)
About the Company:
Gusto is a leading online people platform that provides small businesses with comprehensive payroll, health insurance, 401(k) plans, HR services, and team management tools. With offices in Denver, San Francisco, and New York, Gusto serves over 300,000 businesses nationwide.
Our mission is to empower small businesses and their employees through a collaborative and inclusive workplace, both physically and virtually. Learn more about our Total Rewards philosophy.
About the Team:
The Product Design team at Gusto consists of over 60 passionate individuals who are dedicated to our mission. We are a cross-functional team of designers, researchers, writers, operations professionals, and front-end developers. We prioritize understanding and empathy for our customers and work closely with our partners in Product, Engineering, Data, and Marketing to design and deliver impactful experiences. We are advocates for inclusive and thoughtful design and believe that it can make even the most challenging tasks enjoyable. To learn more about Design at Gusto, click here.
About the Opportunity:
Gusto is seeking a Senior Staff Designer to join our Core Experiences team and lead design for our Compliance products. In this role, you will collaborate with cross-functional teams and internal feature teams to design and deliver a seamless and user-friendly experience for Gusto admins and employees. As a member of the Core Experiences team, you will also contribute to the overall design quality and leadership of the team and help shape the collaboration between platform designers and feature teams.
Key Responsibilities:
– Lead the strategy and execution of compliance experiences across the product to drive company-wide impact
– Collaborate with cross-functional partners to understand customer needs and define long-term UX vision and short-term milestones
– Work with research, data, and support teams to gain a holistic understanding of customer needs and inform prioritization decisions
– Partner with internal teams to identify common customer and business needs and design patterns to meet those needs
– Assess the impact of design decisions on the customer experience by working closely with engineering partners
– Advocate for and contribute to the use of Workbench, our Design System
– Mentor designers across the Core Experiences team and foster growth and collaboration
– Provide the rationale behind design decisions and seek feedback from other designers to continuously improve design quality
– Think long-term and contribute to the broader vision while also considering short-term scoping and sequencing to deliver value
– Design end-to-end customer journeys from software to service
– Possess a strong understanding of web patterns and design with a platform-first approach
– Embrace ambiguity and turn it into opportunities to create impactful designs
– Share Gusto’s mission and passion for making a positive impact on the world
Qualifications:
– 10+ years of experience in Product Design, with a focus on platform design
– Experience in the compliance domain is a plus
– Ability to develop and execute a long-term vision
– Experience in developing a cohesive product strategy with cross-functional teams
– Proficiency in prototyping to communicate design ideas and gain buy-in
– Experience in designing and shipping products in complex domains, backed by research, data, and insights from support teams
– Strong background in systems thinking and using a Design System and platform-first approach
– Ability to explain design decisions and the impact they have on the overall customer experience
– Ability to think long-term and contribute to the broader vision while considering short-term scoping and sequencing
– Strong UX craft and ability to design for all touchpoints
– Passion for Gusto’s mission and potential impact on the world
Compensation and Benefits:
At Gusto, we believe in rewarding our employees for their hard work and dedication. We offer competitive compensation packages with a strong emphasis on equity. To learn more about Gusto’s compensation philosophy and benefits offerings, please visit our Total Rewards Approach page.
Our cash compensation range for this role is $174,000/yr – $235,000/yr in Denver & most remote locations, and $204,000/yr – $254,000/yr in San Francisco, Seattle & New York. The final offer amount will be determined by various factors, including experience and expertise.
Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees based in these locations will be expected to work from the office 2-3 days per week (or more depending on the role). The same office expectations apply to all Symmetry roles, Gusto’s subsidiary, whose physical office is located in Scottsdale.
Note: The San Francisco office expectations encompass both the San Francisco and San Jose areas.
When working remotely, a secure and reliable internet connection is required.
Gusto is an equal opportunity employer and does not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, disability, genetic information, veteran status, gender identity or expression, sexual orientation, or any other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories in accordance with applicable law. Gusto also provides reasonable accommodations for individuals with disabilities and disabled veterans in our job application process. If you require assistance in completing a Gusto job application, please contact candidate-accommodations@gusto.com.
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