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Senior Specialty Solutions Engineer – Monitoring & Observability


Published: Fri, 11 Oct 2024 20:50:06 GMT

Position: Senior Specialty Solutions Engineer – Monitoring & Observability

Company: AHEAD

Location: [Insert Location]

About the Company:

AHEAD is a rapidly growing organization that offers an entrepreneurial environment and the opportunity to become a thought leader in the industry. Our team is dedicated to providing innovative solutions to our customers’ business challenges, while also fostering individual career growth and brand development.

Role Summary:

The Senior Specialty Solutions Engineer will play a crucial role in driving customer success and digital transformation through thought leadership and innovative business solutions. This position will work closely with the sales, delivery, and solution engineering teams to understand customer needs and provide recommendations based on our portfolio of products and services.

Key Responsibilities:

– Partner with the sales team in client meetings to drive innovative business solutions and digital transformation.

– Consult with customers to understand their needs and pain-points, and develop solutions using AHEAD’s products and services.

– Act as a thought leader within the AHEAD community, providing technical expertise and solutions for streaming big data architectures, log indexing and analytics, SIEM, and APM/Observability.

– Interface with customers, sales, and delivery teams to translate business challenges into requirements and deliverables.

– Conduct business process and technical workshops and provide enablement sessions.

– Demonstrate the features and functionality of recommended solutions to customers and prospects.

– Stay up-to-date with new technologies and provide internal training.

– Develop and maintain an up-to-date demo lab with defined integrations.

Qualifications:

– 2+ years of technical experience with infrastructure operations and monitoring solutions, such as Logic Monitor, AppD, Data Dog, and Dynatrace.

– 3+ years of technical experience with Splunk Enterprise, Splunk Cloud, and Splunk Enterprise Security.

– 3+ years of experience as a consultant for clients, advising on technical solutions and participating in pre-sales and solution development.

– Enterprise experience with cloud infrastructure, networking, and system administration.

– Experience in architecture leadership, integrating solutions across multiple vendors.

– Ability to evaluate new technologies and provide internal training.

– Ability to understand customer needs, define requirements, and design solutions.

– Excellent written and verbal communication skills, with strong presentation skills.

– Extensive experience with Visio and PowerPoint.

– Strong technical aptitude and ability to provide technical leadership.

– Self-motivated and able to thrive in a fast-paced environment.

– Experience with Cribl and Big Panda is a plus.

– Experience with automation and advanced configuration management tools is a plus.

To apply, please submit your resume and cover letter to [Insert Contact Information]. We look forward to hearing from you!
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